What are your Store Hours?
We're available 7am-5pm Monday thru Friday, and 8:00am-5:00pm Saturday. We reply to e-mail during business hours, messages sent during after hours or on weekends will be returned the following business day.
How Can I Ship To A Different Address then my Billing Address
- We will ship to a shippng address of your choice if you have and are paying by a Verified Paypal account.
PayPal Verified Account - What does it mean to be Verified?
***How Do I Become PayPal Verified?***
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Verification increases the security of the PayPal network. Verified members have successfully completed PayPal's Verification system to establish their identity with us. The Verification process varies by country or region. For example, in the U.S., a Verified member has added and confirmed a bank account with PayPal. In Germany, a Verified member has completed a bank transfer or the Expanded Use Process. In most countries and regions where PayPal is available, a Verified member has added a credit card and completed the Expanded Use process.
Order Address Verification - Paying without PayPal Verified Account
We use an order address verification service for your security. Your address must be associated with your charge card to process your order. We require the Billing address and the Shipping address to be the same. If the address you wish to ship to is different then your billing address, simply contact your Charge Card company and ask them to add the shipping address as an associated address to your account this will allow you to use the shipping address to process your order.
Can I change my shipping address once my order has been Place?
No, please review the F.A.Q. above called Order Address Verification. If you must change the shipping address we will have to cancel your order for you and you may re-order with the new address provided it is registered with your Charge Card company. We are sorry for the inconvenience, this is for your protection to prevent unauthorized charges and redirection of goods to an unauthorized address.
Some sites do not take phone calls. They say it enables them to keep their prices low. I have to e-mail them with questions, and then it takes 2-3 days to get an answer. What is your Phone Policy?
This is one of the major differences between us and some of the other parts sites. We do not make you choose between customer service and price. We realize that sometimes you need answers right away. Feel free to call us anytime (866-831-2622) and we'll be happy to talk with you.
What is a "VIN#" and where do I find it?
VIN is short for "Vehicle Identification Number". It is generally 17 digits long and can be found on a metal plate on the top of the dash pad on the drivers side of the vehicle, visible from the outside of the vehicle through the windshield. It is also found on your Vehicle Title, Registration and Insurance Documentation.
Why do you need my Vin#?
The Vin# is necessary in identifying the correct parts for a particular vehicle. With the Vin#, we can identify each and every Production Option for all vehicles produced beginning with the 1980 model year.
Do you sell Genuine Factory Nissan Parts?
We are a Nissan Authorized Dealer and sell Genuine Nissan Parts. These are the same parts you would purchase from any Authorized Nissan Dealership. Since we are one of the largest volume Nissan Parts Dealers in the Country, you receive the best service for the lowest possible price. In addition to Genuine Nissan Parts we sell name brand quality Hi-Performance Parts, Accessories, and Gift Items.
Do you have my part in stock?
In addition to our huge on-hand inventory, we work with a network of hundreds of parts warehouses across the country enabling us to fill and ship orders within 24 hours. In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to find one for you as quickly as possible.
How will I know when my parts have shipped?
You will receive an e-mail when your parts have been shipped. This e-mail will give you the shipping and tracking information.
Can I add to my order after it has been placed?
Yes, you can add to your order until it is no longer in our possession. However we can always send additional shipments to you. It’s never too late to order parts for your vehicle!
How long before my order ships?
Most orders are shipped within the first 24 hours (usually the same day if submitted before 3pm CST) when the part is in stock, if the part is out of stock or has to be special ordered it will usually ship within 3 to 5 working days; in rare instances Nissan Motor Corp. or one of our other vendors is out of the part, which might delay your order longer, if this is the case we will notify you via email or phone on the status and ETA of your order.
We do not ship to P.O. Box?
Please refer to Order Address Verification F.A.Q. at the top of this list for further details on how to place your order if your Charge Card Billing address is a P.O. Box.
Do you ship outside the United States?
We currently are not shipping outside the Upper 48 States at this time. Sorry For the inconvenience.
What forms of payment do you accept?
Online we accept Visa, MasterCard, Discover, American Express. Also Checks and Money Orders can mailed to us, and your order will ship when the payment clears (please allow 5 to 7 business days for checks to clear).
What method of shipping do you use?
Our preferred method of shipping is Fed Ex Ground, they give excellent service, are extremely reliable, and very reasonable priced. Shipping prices are based on rates to ship within the upper 48 States, orders placed for all other areas will be accessed upon receipt of the part ordered if not in stock. Any additional shipping charges will be emailed to you for your approval prior to shipment.
What if I need my part faster?
Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship parts via Next Day Air up until 3PM CST.
What did we leave out?
As hard as we've tried to cover everything, I'm sure there is plenty we've left out. If there is something you need and don't see it here, just ask. You can email us at Sales@MyNissanParts.com or call us toll free at 866.831.2622. We look forward to hearing from you.
Images used on this site are for Illustrative Purposes Only.
We attempt accuracy on all images applied to products, however occasionally a product will change from Year to Year or have been redesigned for the applications and will not be the same size, color, or shape. In the case of a product miss-match we will be happy to have a FedEx Call Tag set up to return the product to us and refunded provided it has not been installed or damaged when opened. Signs of use and installation are checked during return inspection prior to any refunds or exchanges.